SkyReal Documentation

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Issues Edition

Only available in a XR Center session.

This command is used to create and edit tickets.

A cursor appears in front of the controller.
Three cases are possible: the user press the trigger without hovering anything, the user press the trigger while moving the cursor on a label, or the user press the trigger while moving the cursor on a pin.

In the first case, a new ticket is created.
Its pin is located where the cursor was when he/she pressed the trigger. He/she can then place the label by holding the trigger and moving his/her hand.
If he/she releases the trigger instantly, the label will be placed at a default location close to the pin.
Once the label is placed, a keyboard appears. To hit a key, just aim it with the laser and press the trigger. The keyboard is composed of 3 parts, each will allow the user to edit an attribute of the ticket. The first affects the type, the second affects the summary and the last save and finish the ticket edition.
When a ticket is created, it is instantly sent to XRCenter and can be displayed on the room page.

In the second case, if the user holds the trigger and move his hand, the label hovered will be replaced.
Else, if the user quickly releases the trigger the edition keyboard will appear. The user can then edit the ticket attributes as if he was creating new one.

In the last case, if the user holds the trigger and move his hand, the pin hovered will be replaced. The label will also be replaced to maintain the distance between it and the pin.

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